
Verbal communication is a type of communication where we use spoken and written words to get our message and information across to the other person. In other words, whenever we use our words to express ourselves, our feelings, and our thoughts, we are verbally communicating.
Skill Level: Beginner

- Teacher: admin admin
Skill Level: Beginner
- Teacher: admin admin
Skill Level: Beginner
Telephone etiquette refers to a set of rules that apply when people make calls to others or when they are receiving a phone call. There are slightly different rules for a variety of situations. and making and receiving personal calls is not the same as making/receiving business calls.
- Teacher: admin admin
Skill Level: Beginner